Entrepreneur Specializes in Everything Indiana

By Jill Phillips

Jill.Phillips@indystar.com
 

July 10, 2006
Section: BUSINESS
Edition: FINAL EDITION
Page: C03
Column:CORNER OFFICE


Teresa Downham and her husband, Joe, shocked their New Jersey friends when they quit their jobs at Campbell's Soup Co. to move back to Indiana. Their friends would tease them about moving back, so Teresa wanted to prove that "there is more than corn in Indiana." She began visiting local grocery stores and gift shops. She would read labels and buy Indiana-made products to mail to her friends in New Jersey. She included notes about the companies with each product.

After the response she received from her friends, Downham and her husband thought they had a good business concept. A few years later, Downham quit her job as an accountant and started Everything Indiana, a gift basket company that features Indiana-made products. The baskets sell for $30 to $110 and feature items such as Uncle Henry's candy turtles, Crazy Charlie's Salsa and Red Gold Tomatoes.

Question: What was your biggest obstacle in starting a business?

Answer: Because I'm an accountant, the accounting end of it was easy. My husband has a varied background with purchasing and information systems, so that was fairly easy as well. The biggest problem for us has been marketing and advertising -- finding the best avenues to get our name out.

I joined the Fishers Chamber of Commerce to get some exposure and get a foot in the door. I have also taken classes and joined Business Networking International. A lot of it is trial and error. You see what works. Try something for a while, and if it doesn't work, change it.

Q: What inspired you to do this?

A: I wanted to stay home with my kids. They were starting school, and I wanted to be there when they left and came home and be able to be involved in school activities. This allowed me to set my own hours. I can assemble baskets at night if I want. I thought as my kids got older that I wouldn't need that kind of schedule. It also gives them insight on a home business.

Q: How did you determine what companies to use?

A: We spent about nine months researching companies. First, we did a lot of road trips. We would go to small gift shops, and I would read labels. I would look for items that were made in Indiana, buy one item and contact that company. We also did a lot of Internet searches and talked to a lot of friends and family. We look for things that most people can't pick up at grocery stores. Now we learn about a lot of products by word of mouth.

Q: What is the most unique product you've seen from Indiana?

A: We carry Jazz CDs by Jack Gilfoy. He was the drummer for Henry Mancini. His CD features a lot of old jazz tunes from Indiana. We also have Crazy Charlie's Salsa and Zachary Confections Bridge Mix. We also have chocolates from Ghyslain Chocolatier that are in unique shapes. For instance, one may look like a strawberry, but it's all chocolate.

Q: Who are your customers?

A: Most people order them as a gift during the holidays -- Thanksgiving, Christmas are most popular. Father's Day is popular. We also get orders for birthdays and for business clients. We have done weddings, baby showers, bar mitzvahs, etc. I think people like to give unique gifts.

Q: What's the most common request?

A: The snack basket in the large size is the most popular item.

Q: How many baskets do you make in a week?

A: It depends on the week. There are some weeks where I do four or five, and some weeks I'll get calls or Internet orders for 20 baskets.

Teresa Downham

Title: Owner of Everything Indiana.

Age: 39.

Personal: Husband Joe, three children.

Education: Accounting and finance degree from Defiance College, Ohio; CPA license.

Employment: Campbell's Soup Co. and Specialty Systems, an environmental contractor.

Hobbies: Reading, gardening.

Favorite Indiana product: I like the turtles from Uncle Henry's Candies in Cicero (www.unclehenryscandies.com) and Dipsticks Gourmet Pretzels in Fort Wayne (www.dipstickspretzels.homestead.com).

With whom she'd like to have dinner: Donald Trump. "I think he would be very interesting. He would have a lot of views and comments."

Best advice: "It's not the job you do or the occupation you have. It's how well you do your job and the pride you take in your job." From her parents, Tom and Marydel Gratz.

Contact: www.everythingindiana.com.

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